Make sure you don't repeat the mistake that led you to install this software. Your web browser(s) should now be working, and you should be able to reset the home page and search engine. Do the equivalent for the Firefox and Chrome browsers, if you use either of those. Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. Don't try to empty the Trash until you have restarted. Skip that item and go on to the next one. Some of these items will be absent, in which case you'll get a message that the file can't be found. There's no need to restart after each one. If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Right-click or control-click the line and select Triple-click anywhere in the line below on this page to select it: If you couldn't complete Step 1, stop here and ask for instructions. This step does not completely inactivate Genieo.ĭon't take this step unless you completed Step 1, including the restart, without any error messages. After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer. There should be another application in the same folder named "Uninstall Genieo". This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state. If it shows that the Version is less than 2.0, download and install the current version from the website. Select it and open the Finder Info window. In the Applications folder, there should be an item named "Genieo". If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance. You must know how to restore from a backup even if the system becomes unbootable. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.īack up all data. They won't necessarily be valid in the future. The instructions in this comment are valid as of now, as far as I know. Malware is constantly changing to get around the defenses against it. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.) I suggest the tedious procedure below to disable Genieo. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. You installed the "Genieo/InstallMac" rootkit.
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